Customer story

How a Leading Academic Medical Center Solved a 1,000-Hour DLP Stalemate and Achieved Real-Time Data Visibility

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Cyera case study titled 'How a Leading Academic Medical Center Achieved Real-Time Data Visibility and Solved a 1,000-Hour DLP Stalemate with Cyera,' with a quote from the center's CISO about Cyera listening to clients, and text describing the center’s challenge in managing an information security program across complex platforms including Azure, AWS, Citrix NetScaler, and Epic EMR, emphasizing the need to protect sensitive healthcare data and fill the data visibility gap.
"Most executives are not going to understand the value of DSPM, but the value is that you're able to reasonably say our critical data is protected."
CISO at a Leading Academic Medical Center

Challenges

A leading academic medical center protects billions of sensitive records across healthcare, research, and education, spanning PHI, research data, and FERPA-protected student records in a complex Azure, AWS, Citrix NetScaler, and Epic EMR environment. The team knew its critical data existed but could not inventory or classify it at scale. As the CISO put it, the hard part was "all the space in the middle." The team had already spent more than 1,000 hours across repeated Microsoft DLP cycles that legacy tools could not resolve.

Solution

The organization shifted from human hours to machine hours. Cyera's AI took over inventorying and classifying data, and by combining DSPM and Omni DLP, the team fed richer data context into Microsoft Purview for more accurate enforcement. The platform integrated directly with Azure, M365, and the team’s identity solution, Saviynt.

Results

Within the first week of scanning, they had actionable findings. Cyera's initial scan let the team focus on the top 30% of critical high-risk exposures, surface and close risky externally shared OneDrive links, and locate orphaned data environments that the data team had been hunting. As the CISO said, "My stress level has gone down since having Cyera here."

Explore how a leading academic medical center delivered on true dataprotection. Read the full case study.